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What you can expect

Zoom is seeking a SMB Account Executive in Tokyo to develop and maintain the customer in Japan. The ideal candidate must possess excellent communication skill and customer relationship skills. You will work with SMB business clients (Employee counts of - 50) to provide them the right Zoom platform solutions. This is Tokyo based. You will report to Manager, SMB based in Tokyo.

About the Team

The dynamic Zoom Mass-market sales team in Japan delivers cutting-edge communication solutions to clients. They engage passionately with clients, focusing on strategic partnerships and a customer-centric approach to expand Zoom's global presence. Their pivotal role ensures businesses harness the full potential of virtual collaboration.

What we're looking for

Have 2+ years of Sales or Account Executive experience
Have business-level of Japanese to communicate with local Japanese customers
Have a proven record in Sales achievements
Possess BA/BS or equivalent experience
Experience with UCaaS or platform sales is a bonus point
Experience with Customer Relationship Management (CRM) tools and other sales applications (Outreach and Zoom info) *Nice to have

職務内容

Zoomでは、日本でのお客様の開拓に向けSMB Account Executive（Tokyo Based）を募集しています。優れたコミュニケーションスキルとお客様との関係構築スキルをお持ちの方を求めています。

主に従業員数1-50名程度の中小企業や個人事業主のお客様に対して、Zoomのプラットフォームソリューションを提供していただきます。

チームについて

Zoom Japanは、最先端のコミュニケーションソリューションをお客様に提供しています。グローバルにおけるZoomのプレゼンスを拡大するために、戦略的パートナーシップとお客様中心のアプローチに重点を置きながら、情熱を持ってお客様と関わっています。私たちの重要な役割は、企業がバーチャル・コラボレーションの可能性を最大限に活用できるようにすることです。

求めるスキル/ご経験

2年以上の営業経験
日本のお客様とコミュニケーションが取れるビジネスレベルの日本語スキル
現在または過去在籍企業において営業実績をお持ちの方
BA/BSまたは同等の経験
UCaaSやプラットフォーム製品の営業経験があれば尚可
顧客関係管理（CRM）ツールやその他のセールスアプリケーション（OutreachやZoom info）の使用経験があれば尚可

Ways of Working
Our st","datePosted":"2026-06-19","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Zoom"},"url":"https://www.themuse.com/jobs/zoom/smb-account-executive-tokyo-based-768775","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Tokyo, Japan"}}},{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Business Development Manager, EMEA","description":"

What You Can Expect

You will accelerate service provider partners from onboarding through go-to-market launch, bridging technical and commercial needs. Working across partner engineering, sales, and internal specialist teams, you will design enablement programs and productize partner offers. You will deliver measurable partner readiness and revenue impact.

About the Team

We enable service providers to build and launch Zoom-powered offerings at scale. Our team collaborates across sales, engineering, and operations to deliver partner onboarding, enablement, and go-to-market support. We exist to accelerate partner success and expand Zoom's reach through the service provider channel.

Responsibilities

Partnering with Sales to lead technical and commercial onboarding for service provider partners, including cloud peering architecture, API integration pathways, and platform capability workshops
Designing go-to-market strategies and productized offers with partners, including pricing models, service bundles, and customer-facing collateral
Delivering technical and sales enablement programs for partner engineering and sales teams, coordinating certification pathways and competency frameworks
Managing end-to-end partner experience across onboarding and launch, coordinating with internal specialist teams and resolving blockers
Driving ongoing partner development through joint business planning, performance reviews, and capability expansion initiatives

What We're Looking For

Navigate service provider business models, including telco, carrier, and wholesale channel partner commercial structures and operational requirements
Demonstrate technical fluency in cloud communications architecture, including UCaaS/CCaaS platforms, SIP trunking, cloud peering, and API integrations
Build partner go-to-market offers, including pricing models, s","datePosted":"2026-05-31","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Zoom"},"url":"https://www.themuse.com/jobs/zoom/technical-business-development-manager-emea","jobLocationType":"TELECOMMUTE","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Flexible / Remote"}}}]

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