[{"@context":"https://schema.org","@type":"JobPosting","title":"Account Executive - Public Sector","description":"

Company Overview

Promise modernizes how government agencies and utilities support people in financial difficulty. We build technology that makes it simple for residents to receive benefits, engage with assistance programs, set up flexible payment plans, and stay on track—while helping agencies increase efficiency, recover revenue, and deliver services with dignity. Our mission is to transform public systems so they work better for everyone, especially the most vulnerable.

Our team includes experts from companies like Palantir, Google, Stripe , and esteemed government leaders. We work hard and believe deeply in what we do. We're looking for excellent people to build innovative, resilient technology.

Backed by over $50 million in funding from top investors – such as Reid Hoffman, Howard Schultz, Michael Seibel, Y Combinator, 8VC, The General Partnership, First Round Capital, Kapor Capital, XYZ Ventures, and Bronze Investments – Promise has been recognized as one of Fast Company's \"World's Most Innovative Companies of 2022,” “Forbes Next Billion-Dollar Startups 2024,” and Y Combinator’s #1 GovTech startup.

About the Role

Promise’s Sales team partners with government agencies and regulated companies such as utilities to modernize how they deliver essential services. Our platform helps these institutions eliminate inefficiency, improve outcomes, and create a better experience for the millions of people who rely on them.

As an Account Executive, you will drive new and expansion business across targeted agencies and enterprises. Each customer has unique procurement processes, and successful AEs at Promise see these as opportunities to demonstrate creativity and value. Instead of relying o","datePosted":"2026-09-05","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Promise","sameAs":"https://www.promise.ai/"},"url":"https://jobs.ashbyhq.com/promise/6627b113-b4e4-4350-aeae-f0f306ccee1c","jobLocationType":"TELECOMMUTE","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco"}}},{"@context":"https://schema.org","@type":"JobPosting","title":"Counsel, Government Contracts & Compliance","description":"

Company Overview

About the Role

Promise's government and utility business is growing in both volume and complexity, and this role owns the contracting and compliance work that powers it. You'll take government contracting end to end—reviewing, drafting, and negotiating solicitations, bids, and customer agreements—and partner with security on the reviews and certifications (FedRAMP, agency security questionnaires) that public-sector customers require, bringing in senior legal leadership on the most complex or novel matters.

You'll be a key legal partner to our pursuit and deployment teams, turning co","datePosted":"2026-08-21","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Promise","sameAs":"https://www.promise.ai/"},"url":"https://jobs.ashbyhq.com/promise/3a021423-ba82-4cbb-96a0-f82e2eb38f39","jobLocationType":"TELECOMMUTE","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco"}}},{"@context":"https://schema.org","@type":"JobPosting","title":"Counsel, Government Contracts & Compliance","description":"

Company Overview

About the Role

You'll be a key legal partner to our pursuit and deployment teams, turning co","datePosted":"2026-08-20","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Promise","sameAs":"https://www.promise.ai/"},"url":"https://jobs.ashbyhq.com/promise/06ad2136-89ae-4d1d-99e9-8fa2cf753244","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington, D.C."}}},{"@context":"https://schema.org","@type":"JobPosting","title":"Account Executive - Public Sector ","description":"

Company Overview

About the Role

As an Account Executive, you will drive new and expansion business across targeted agencies and enterprises. Each customer has unique procurement processes, and successful AEs at Promise see these as opportunities to demonstrate creativity and value. Instead of relying o","datePosted":"2026-07-09","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Promise","sameAs":"https://www.promise.ai/"},"url":"https://jobs.ashbyhq.com/promise/5e4839bd-c62c-43a8-826d-82cdfbfc966d","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington, D.C."}}},{"@context":"https://schema.org","@type":"JobPosting","title":"Bilingual Client Success Associate (Call Center)","description":"

Company Overview

Role Overview

The Client Success Associate at Promise is a vital team member, helping individuals manage utilities debt by providing clear, compassionate support. In this role, you will handle client inquiries via phone, email, and text, guiding clients through Promise's services and available financial relief programs. Based in Fairfield, CA, you will thrive in a fast-paced environment, offering clear communication and reliability. Your role is essential in helping clients regain financial stability.

What You’ll Do

Respond to ","datePosted":"2026-05-11","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Promise","sameAs":"https://www.promise.ai/"},"url":"https://jobs.ashbyhq.com/promise/42ac5fbd-315b-4770-9bbd-bdeaf8572219","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Fairfield"}}},{"@context":"https://schema.org","@type":"JobPosting","title":"Software Engineer - Platform & Infrastructure","description":"
Company Overview
Promise modernizes how government agencies and utilities support people in financial difficulty. We build technology that makes it simple for residents to receive benefits, engage with assistance programs, set up flexible payment plans, and stay on track—while helping agencies increase efficiency, recover revenue, and deliver services with dignity. Our mission is to transform public systems so they work better for everyone, especially the most vulnerable.
Our team includes experts from companies like Palantir, Google, Stripe , and esteemed government leaders. We work hard and believe deeply in what we do. We're looking for excellent people to build innovative, resilient technology.
Backed by over $50 million in funding from top investors – such as Reid Hoffman, Howard Schultz, Michael Seibel, Y Combinator, 8VC, The General Partnership, First Round Capital, Kapor Capital, XYZ Ventures, and Bronze Investments – Promise has been recognized as one of Fast Company's \"World's Most Innovative Companies of 2022,” “Forbes Next Billion-Dollar Startups 2024,” and Y Combinator’s #1 GovTech startup.
About the Role
We want a Platform/Infrastructure engineer to help shape how Promise delivers and runs software, and to automate as much of that as possible.
The goal is simple, build the systems that enable delivery for our customers: faster, smarter, safer, better. You’ll work closely with our product and forward-deployed engineers to help ensure they have the necessary foundation to solve customers’ problems. Fewer humans in the loop for things that don't need humans. Deployments, security, environment setup, operations, policy checks, on-call triage, cost reviews, compliance evidence.
","datePosted":"2026-04-30","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Promise","sameAs":"https://www.promise.ai/"},"url":"https://jobs.ashbyhq.com/promise/8e0610c9-74b9-4c76-a8a9-c9de01a12419","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington, D.C."}}},{"@context":"https://schema.org","@type":"JobPosting","title":"Software Engineering Lead","description":"
Company Overview
Promise modernizes how government agencies and utilities support people in financial difficulty. We build technology that makes it simple for residents to receive benefits, engage with assistance programs, set up flexible payment plans, and stay on track—while helping agencies increase efficiency, recover revenue, and deliver services with dignity. Our mission is to transform public systems so they work better for everyone, especially the most vulnerable.
Our team includes experts from companies like Palantir, Google, Stripe , and esteemed government leaders. We work hard and believe deeply in what we do. We're looking for excellent people to build innovative, resilient technology.
Backed by over $50 million in funding from top investors – such as Reid Hoffman, Howard Schultz, Michael Seibel, Y Combinator, 8VC, The General Partnership, First Round Capital, Kapor Capital, XYZ Ventures, and Bronze Investments – Promise has been recognized as one of Fast Company's \"World's Most Innovative Companies of 2022,” “Forbes Next Billion-Dollar Startups 2024,” and Y Combinator’s #1 GovTech startup.
About the Role
Promise is looking for an Engineering Lead to guide the technical vision and team behind our Payment ","datePosted":"2026-03-12","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Promise","sameAs":"https://www.promise.ai/"},"url":"https://jobs.ashbyhq.com/promise/d058e192-2b72-4908-8dc2-676e370bd7c1","jobLocationType":"TELECOMMUTE","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco"}}},{"@context":"https://schema.org","@type":"JobPosting","title":"Software Engineer - AI","description":"
Company Overview
Promise modernizes how government agencies and utilities support people in financial difficulty. We build technology that makes it simple for residents to receive benefits, engage with assistance programs, set up flexible payment plans, and stay on track—while helping agencies increase efficiency, recover revenue, and deliver services with dignity. Our mission is to transform public systems so they work better for everyone, especially the most vulnerable.
Our team includes experts from companies like Palantir, Google, Stripe , and esteemed government leaders. We work hard and believe deeply in what we do. We're looking for excellent people to build innovative, resilient technology.
Backed by over $50 million in funding from top investors – such as Reid Hoffman, Howard Schultz, Michael Seibel, Y Combinator, 8VC, The General Partnership, First Round Capital, Kapor Capital, XYZ Ventures, and Bronze Investments – Promise has been recognized as one of Fast Company's \"World's Most Innovative Companies of 2022,” “Forbes Next Billion-Dollar Startups 2024,” and Y Combinator’s #1 GovTech startup.
About the Role
At Promise, we’re transforming how people in financial difficulty connect with public services—using technology to make system","datePosted":"2026-03-10","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Promise","sameAs":"https://www.promise.ai/"},"url":"https://jobs.ashbyhq.com/promise/aed7d514-6a36-498b-9659-4fb6ae38dca4","jobLocationType":"TELECOMMUTE","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco"}}}]

Promise

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