[{"@context":"https://schema.org","@type":"JobPosting","title":"Developer Success Engineer","description":"

Developer Success Engineering at Inngest is a unique combination between hands-on engineering, problem-solving and human connection.

Inngest builds novel infrastructure for AI-first companies, which means we’re creating first-of-its-kind solutions. And as an infrastructure company, helping the developers that use us to succeed is mission critical.

As a Developer Success Engineer, you’ll be the bridge between our product and the people who use it.

You’ll work directly with developers: helping plan their architecture, solving problems, debugging issues, offering guidance, and ensuring they get the most out of Inngest. Just as importantly, you’ll feed those learnings back into the product — helping us refine docs, shape features, and eliminate friction wherever possible.

This is an engineering role at its core, but much of your day will involve supporting developers and troubleshooting issues. We want you to have the autonomy to make this role your own while ensuring our users get the support they need.

As with any support, there will be miscellaneous questions and concerns like billing, compliance, to a 5,000-word message generated by a user’s AI agent. Being able to investigate properly and help users with any concern is important here. As an engineer yourself, provide the kind of support you'd want to receive from a vendor.

What you'll do

Deliver expert-level support to developers, from simple implementation troubleshooting to in-depth architectural guidance. Be an active presence to our enterprise users.
Be a prominent voice on behalf of our users on our internal product planning discussions.
Trac","datePosted":"2026-10-29","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Inngest","sameAs":"https://www.inngest.com/"},"url":"https://jobs.ashbyhq.com/inngest/33b9f4ae-3be8-4a00-8548-8a00c276fd88","jobLocationType":"TELECOMMUTE","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco"}}},{"@context":"https://schema.org","@type":"JobPosting","title":"Distributed Systems Engineer - Platform","description":"
Systems Engineers at Inngest build the core of our product: the durable execution layer, queueing system, state stores, and the distributed systems that connect them together. It's extremely fun, rewarding, and technical work that provides interesting challenges and deep gratification.
About us: Inngest is solving long standing developer problems in a novel way which means we’re creating first-of-it’s-kind solutions. We’re building tools that developers will use in their everyday workflow so efforts to improve UX and performance are primary. Importantly, you’ll need a strong product mindset and an interest in developer tools.
The role
To be able to build something that scales and functions well, a Systems Engineer needs to be both a generalist and a specialist. Along with our existing team, you'll be responsible for the inner workings of our queueing system (eg. working on debounce, concurrency over time), state store (handling terabytes to petabytes of storage), the API layers in-between, and sometimes the high-level SDKs that our users build with.
Your work will directly impact millions of developers, and you'll collaborate with our designers, engineers, and founders to build the best experience possible.
This role requires working time overlap with US PST. Ideally, you'd live in the SF Bay Area, but for strong candidates you may live anywhere in the United States. Our existing systems engineering team is in San Francisco and works in person several days a week.
What you'll do
- Architect and implement solutions in our queueing layer, state store, and execution","datePosted":"2025-04-15","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Inngest","sameAs":"https://www.inngest.com/"},"url":"https://jobs.ashbyhq.com/inngest/ae72d036-b98b-4abb-8454-a687870cf0ca","jobLocationType":"TELECOMMUTE","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"US/Remote"}}}]

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